Intake & Request Management · Core plan
Take requests online and route them automatically
A branded intake form that feeds straight into your programs.
When requests for help arrive by phone, email, and walk-in, they’re easy to lose. Mission Hand gives you a branded public intake form that drops every new request into a review queue and routes it to the right program pipeline — so nothing falls through the cracks.
A branded intake form, no website required
Publish an intake form in your own colors and logo that anyone can fill out from a phone. Every submission lands in a staffed review queue first, so nothing is auto-trusted.
Route each request to the right program
Send each request into the program pipeline that fits, and watch how long every case has waited. Built around your programs, not a rigid template.
Bring in referrals from other systems
Already getting referral emails from a partner system? Mission Hand can ingest those into the same intake queue, so your team isn’t running two tools at once.
What you get
- ✓Branded, mobile-friendly public form
- ✓Staffed review queue — nothing auto-trusted
- ✓Automatic routing into your pipelines
- ✓Wait-time visibility on every request
- ✓Partner-referral email ingestion
Frequently asked questions
Do we need a website to use the intake form?
No. Mission Hand hosts a branded intake page for you, so you can take requests online without building or paying for a separate website.
What happens after someone submits a request?
It lands in a review queue for your staff to approve, then routes into the right program pipeline — it becomes a client record only when you accept it.
Bring your whole mission into one place.
Intake & Request Management is one pillar of Mission Hand — clients, donors, volunteers, and the numbers that prove your impact, all together.
Clients & cases →
Public website →
Programs & pathways →